Expert computer help when you need it.

iTHELPCREW.COM offers computer support and computer technical services to consumers and small businesses at highly competitive prices. We provide secure fast online IT help desk support for our clients. Using our specialized remote desktop access software and the Internet, we will diagnose and fix your computer problem remotely. Alternatively you can choose to have one of our expert PC repair technicians come to your home or business.



 
 
 iTHELPCREW.COM RATES - Your Personal Computer Help Desk
  Student Consumer Business Business Premium
 

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  No Fix no Fee. (1)(2)
Annual unlimited
(e-support)
$99 $149 $449 Contact us
Per Incident (e-support)(1) $12 $19 $49 Contact us
Onsite Per Incident without annual e-support plan(2) $100 $119 $189 Contact us
Onsite Per Incident with annual e-support plan(2) $65 $75 $159 Contact us
Call Back(1) $19 $29 $49 Contact us
Platform Support Windows Windows Windows Contact us
IT Consulting       Contact us

How We Compare

IT HELP CREW Geek Squad Mydh Repair Shop
Support 24/7, 365 days a year

Support any brand or type of PC, peripheral or device
International coverage yes
Certified Technicians -
Priority support (1 year) - -
Priority phone support - -
Terms & Conditions Order Now Order Now Order Now Contact us

Comparison results based on competitor web sites as of 9.01.08

(1)'No Fix no Fee' only applies to
- call back
- Per Incident (e-support)
This decision is determined by ithelpcrew.com and is non-contestable.

(2)Although the "No Fix no Fee" policy does not apply to the following only a 30% service charge will be charged if we can not fix it.
- Onsite Per Incident without annual e-support plan
- Onsite Per Incident with annual e-support plan

 
Payment method

Both our service and our paying methods are flexible.

visa VISA*
mastercard MASTERCARD*
amex AMEX*
interact Email money transfer (limited locations)

*via PayPal

Annual unlimited unless otherwise stated are restricted to 120 minutes  per day and cannot be combined with onsite plan orders and cannot be carried over.

E-support  is online support through the IT Help Crew ticketing system, email or remote desktop software.

Per incident e-support is a one time charge that expires 24hr after it commences.

Onsite per incident plans are set to a maximum of 3 hours per visit if more time is required the technician will inform you.

Callback plans are priced as 60 minutes per call more time can be purchased.

All onsite plan orders are by appointment only and can in most cases be scheduled a day prior t the intended visit.

Emergency and onsite support is available.